TESTIMONIALS

27/03/2018
Gemma Lawson

How would you rate the overall service you received?

Nathan was great. He really listened to what we wanted and was happy to change things as many times as required until it was exactly as we wanted.

How would you rate the installation of your kitchen?

The cabinet fitters did a great job and were very professional

How would you rate the overall process of ordering and receiving your new kitchen?

It was easy!

How would you rate the quality of your kitchen?

We love our new kitchen

Why would you recommend to a friend?

We are already in discussions with Nathan about doing our laundry and would happily recommend to others.
19/03/2018
Lucy Marasco

How would you rate the overall service you received?

They were honest and most helpful.

How would you rate the installation of your kitchen?

Well done, and as the area was not large.

How would you rate the overall process of ordering and receiving your new kitchen?

The tradesmen were professional.

How would you rate the quality of your kitchen?

Excellent, and good quality products used.

Why would you recommend to a friend?

Definitely my friends were amazed at my lovely new kitchen.
13/03/2018
Alan & Sandy Oliver

How would you rate the overall service you received?

Plenty to see and lots of help on hand.

How would you rate the installation of your kitchen?

Everything happened as we had been told. Great service

How would you rate the overall process of ordering and receiving your new kitchen?

Trouble and hassle free.

How would you rate the quality of your kitchen?

Excellent..we are returning customers.

Why would you recommend to a friend?

Have made recommendations a number of times.
06/03/2018
Lynda Braddock

How would you rate the overall service you received?

It was great to find someone who listened to what I wanted and was able to also provide helpful suggestions. I found many other tradesmen just wanted to do what they thought I should do. Being able to see the computer-designed graphics was also a great help in my decision-making. I also found the other tradesmen recommended by the designer were mostly quick, efficient and good to work with. I particularly like the slide-out pantry drawers and lazy susan for pots suggested by designer.

How would you rate the installation of your kitchen?

They kindly installed it to fit in with an event I was organising and it was completed by this time. The installer was efficient and clean. We had a couple of unusual shelves that needed to be redesigned and installed at a later date.

How would you rate the overall process of ordering and receiving your new kitchen?

Easy, efficient, no problems. I asked for alterations to be done to the original design and these were organised efficiently by the designer. They also informed me well in advance of the installation dates which allowed me to organise myself.

How would you rate the quality of your kitchen?

I am very pleased with the result.

Why would you recommend to a friend?

Overall I found the process was relatively straightforward and the service was first rate.
26/02/2018
Judi Hurst

How would you rate the overall service you received?

The kitchen designer asked us for a wish list and designed the kitchen around it, making adjustments to suit and offered good suggestions.

How would you rate the installation of your kitchen?

Everything happened on schedule with minimal mess.

How would you rate the overall process of ordering and receiving your new kitchen?

A few minor problems which were dealt with in a timely manner.

How would you rate the quality of your kitchen?

Expensive with top of the range drawers and stone bench tops but excellent quality and just what we asked for.

Why would you recommend to a friend?

Good product, helpful staff, excellent customer service.
26/02/2018
Peter Smith

How would you rate the overall service you received?

At all times the service was friendly and very helpful with all of our questions and concerns.

How would you rate the installation of your kitchen?

It was installed on the day that was stated and the installer was very professional and cleaned up as he went. Also a very nice young man. Everyone was friendly and nice.

How would you rate the overall process of ordering and receiving your new kitchen?

Everything was done on the days that they said it would from when we decided to go with Kitchen Craftsmen.

How would you rate the quality of your kitchen?

We think the quality of the kitchen and the fitting of is excellent.

Why would you recommend to a friend?

Yes
16/01/2018
John & Jean Doyle

How would you rate the overall service you received?

Very happy with the service.

How would you rate the installation of your kitchen?

Great workmanship.

How would you rate the overall process of ordering and receiving your new kitchen?

All done in a short time space.

How would you rate the quality of your kitchen?

Excellent workmanship all around.

Why would you recommend to a friend?

Best kitchen I have seen from great people.
03/01/2018
Winston & Barbara Carvalho

How would you rate the overall service you received?

Very professional. Most helpful in pointing out the best solution for our situation.

How would you rate the installation of your kitchen?

All tradesmen were respectful of the surroundings and very professional in their work ethics. Couldn't find a more helpful group. All work done in a most satisfying way.

How would you rate the overall process of ordering and receiving your new kitchen?

No stress at all. All done with the most professional attitude from all we came into contact with.

How would you rate the quality of your kitchen?

All done to our expectation and quality was first rate.

Why would you recommend to a friend?

Definitely. All work carried out professionally and without any stress to the customer.
02/01/2018
Christine Murray

How would you rate the overall service you received?

Very easy and done in the promised time frame

How would you rate the installation of your kitchen?

Very happy with the final result

How would you rate the overall process of ordering and receiving your new kitchen?

Rod was great in helping achieve a fantastic design for my new kitchen.

How would you rate the quality of your kitchen?

Fantastic kitchen.

Why would you recommend to a friend?

Overall a great experience
28/12/2017
Daryl & Jackie Croucher

How would you rate the overall service you received?

Smooth and timely process.

How would you rate the installation of your kitchen?

Cabinet installer was very professional and easy to work with.

How would you rate the overall process of ordering and receiving your new kitchen?

Staff answered all our questions and explained various options.

How would you rate the quality of your kitchen?

Looks and functions better than expected.

Why would you recommend to a friend?

You don't mind recommending quality products and service.
06/12/2017
John Buck

How would you rate the overall service you received?

Attentive, friendly, professional.

How would you rate the installation of your kitchen?

Listened to my needs, professional install.

How would you rate the overall process of ordering and receiving your new kitchen?

Kept deadlines, kept me informed.

How would you rate the quality of your kitchen?

Bench top looks great.

Why would you recommend to a friend?

Good listeners, professional & quality contractors for install.
01/11/2017
Bill Keppel

How would you rate the overall service you received?

Designer was very helpful and friendly. Helping us make decisions with many options.

How would you rate the installation of your kitchen?

Installer very professional and helpful. Some issues with incorrect components supplied.

How would you rate the overall process of ordering and receiving your new kitchen?

Overall process very good.

How would you rate the quality of your kitchen?

Very satisfied with the quality.

Why would you recommend to a friend?

Very happy with the service and quality.
04/09/2017
Amos Thuo

How would you rate the overall service you received?

The designer was very professional and friendly at the same time. It gives you that extra peace of mind especially when undertaking a huge project like we did.

How would you rate the installation of your kitchen?

Installation was completed planned. No delays whatsoever.

How would you rate the overall process of ordering and receiving your new kitchen?

Process was seamless. The project manager did all the 'heavy lifting' and we just had to 'sit back and wait'.

How would you rate the quality of your kitchen?

Only giving it a 5 because there wasn't a 10. The quality is astounding; makes the rest of the house look...sub-par. If we were to win the lotto and renovate the rest of the house I would make sure the kitchen was strictly out of bounds.

Why would you recommend to a friend?

With the comments we're already getting for our new kitchen, I wouldn't hesitate to send friends and family your way
06/06/2017
Lance & Beverley Bosch

How would you rate the overall service you received?

Stuart listened to our requirements and was happy to make adjustments there and then to suit our needs and budget expectations. All was done in a friendly and constructive atmosphere.

How would you rate the installation of your kitchen?

Service was prompt, professional and undertaken by pleasant and friendly tradesmen.

How would you rate the overall process of ordering and receiving your new kitchen?

High quality service and high standards of product and installation.

How would you rate the quality of your kitchen?

The quality was of a high standard and in keeping with the materials and design that was agreed.

Why would you recommend to a friend?

I am confident that the service and product that Kitchen Craftsmen will be consistently the same as what I have experienced for both my home renovations as well as my commercial office upgrades. So happy to refer to other friends and colleagues.
31/05/2017
Diana Bus

How would you rate the overall service you received?

Professional, courteous, informative and extremely helpful with product selection.

How would you rate the installation of your kitchen?

Installed on time, with care and attention to detail. In an old 1938 hills timber home measurements are very important.

How would you rate the overall process of ordering and receiving your new kitchen?

Orderly and proceeded on time.

How would you rate the quality of your kitchen?

High quality, functional, modern and importantly the style designed to blend in with our old home. I am more than delighted.

Why would you recommend to a friend?

I would recommend the team of John and Starvos at Kitchen Craftsmen Midland. A great team to have when renovating.
22/05/2017
Alan Forester

How would you rate the overall service you received?

Fabian was fantastic

How would you rate the installation of your kitchen?

Jason put my kitchen in perfect, and a lovely lad.

How would you rate the overall process of ordering and receiving your new kitchen?

Everything went to plan.

How would you rate the quality of your kitchen?

I love it.

Why would you recommend to a friend?

The guy`s were professional and came when they said they would.Plus a very good job done by all.
30/04/2017
Warren Smith

How would you rate the overall service you received?

informative & nothing to much trouble

How would you rate the installation of your kitchen?

Jason was very fastidious & top quality trademan

How would you rate the overall process of ordering and receiving your new kitchen?

The communication was second to none, your company would inform us as to what was happening next. everything went as per schedule

How would you rate the quality of your kitchen?

Exceptional, you could see the care taken , even when the cupboards were delivered , the boys were so careful

Why would you recommend to a friend?

From our experience everything went to plan, no hick ups, all the tradesman who carried out their part of the job excellent, it could not have been planned any better. Gerhard kept us up to date at all times.
27/04/2017
Rob & Tracey Mullarney

How would you rate the overall service you received?

Salesmen listened to our needs and made good suggestions. Very detailed plans. No hidden surprises with everything discussed up front.

How would you rate the installation of your kitchen?

Tradesmen went above and beyond expectations.

How would you rate the overall process of ordering and receiving your new kitchen?

Seamless. All went to plan without hiccups.

How would you rate the quality of your kitchen?

All good so far. Finishes appear to exceed functional quality but after 1 month it's hard to assess long term durability.

Why would you recommend to a friend?

Easy, smooth and hassle-free process. Everything went to plan. Tradies were knowledgeable, friendly and liaised well.
29/03/2017
Tom & Kathy Antal

How would you rate the overall service you received?

Professional, approachable and always available for any questions

How would you rate the installation of your kitchen?

Professional and clean. Jason was a pleasure to deal with as were all the team involved would highly recommend them to friends and family

How would you rate the overall process of ordering and receiving your new kitchen?

All round a very smooth exercise.

How would you rate the quality of your kitchen?

A few minor details that were addressed promptly and professionally!

Why would you recommend to a friend?

Jason was a pleasure to deal with as were all the team involved would highly recommend them to friends and family
28/03/2017
Asher & Megan Anderson

How would you rate the overall service you received?

Timely, efficient and friendly

How would you rate the installation of your kitchen?

Delivery was great - on time and rang to check we would be home. Friendly and easy going. Cabinet installer was really great - did a fantastic job, made adjustments as required, organised and great communicator. Bench installation was a little less smooth, but happy with the product and installation aside from the window trim that we are still waiting on a month after everything else has been finished.

How would you rate the overall process of ordering and receiving your new kitchen?

Everything was upfront and Simon was very focused on making sure things turned out better than expected.

How would you rate the quality of your kitchen?

Everything works really well, and I appreciate the advice from Simon as the design was put together. Space has been used very efficiently and it's an extremely functional kitchen to use.

Why would you recommend to a friend?

I would happily recommend the Kitchen Craftsmen team to a friend - I feel we got great advice, and value for money